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  2. Frequently Asked Questions

Frequently Asked Questions

  • Can you pick me up? What?

    Customers coming by train / bus will pick up from Kawaguchiko Station at this facility.

    The transfer time will be from 15:00 to 19:00.

    ※IContinue reading
  • What is the mealtime? What?

    Dinner time, dinner, reception from 18: 00-19: 30
                   The venue closed at 20:30
            Breakfast, From 7: 30, 8:30 Registration
    Continue reading
  • What do I do when laying a futon? What?

    At our hotel, the futon bed becomes self-service
    We will lay it on customers.

    If you would like a futon bedding at our hotel, it is chargedContinue reading
  • What time does the public bath can be used? What?

    The hotel's public bathhouse is open from 15: 00 to 24:
    It will be from 5: 00 to 9: 30 the next morning.
    (There is no replacement of men andContinue reading
  • Is there a charge for a parking lot? What?

    Parking lot is free.
    There are 13 parking spaces in front of the hotel.
    Even if it is full, there is a free parking lot for Lake KawaguchikoContinue reading
  • Can I walk in the yukata within the facility? What?

    Yukata robes and slippers are all right inside the facility.
    You can also wear a yukata robe and slippers at the time of meal.
    There are preContinue reading
  • Is there karaoke? What?

    I'm sorry.
    There is no karaoke room in the hotel.
    There is a karaoke box at a place about 5 minutes on foot from the hotel.
    Please use it thContinue reading
  • Can I attend meetings? What?

    Since there is a seminar hall on each floor,
    You can use.(There is a charge.)
    Advance reservation is required when you use.
  • Can we have banquets or something? What?

    Since the hotel's meal is buffet style,
    We can not party while dining.

    There is a banquet hall on each floor but you can use it at the secoContinue reading
  • How far is it to Fuji-Q Highland? ?

    Fuji-Q Highland is a 7-minute drive from the hotel.
    Even if you play late, you can rest for meals, so it is safe!

    ※We offer a discount ticContinue reading
  • Is there a yukata for children? What?

    Children from 3 years old charged
    Yukata, bath towel, face towel, toothbrush is attached.
    ※If the size of the Yukata does not match, I will Continue reading
  • Can you order platter of sashimi etc? What?

    We will prepare your reservation in advance.

    Besides, there are cakes, bouquets, hors d'oeuvres (dried items) and so on.
    Please contact us Continue reading
  • Is there a table tennis table? What?

    There are two table tennis tables.(Toll)
    The charge will be 500 yen per hour.
    Other game corners are available.

    Trump / UNO(Free),
    BecauseContinue reading
  • Is there a refrigerator in the room? What?

    There is a refrigerator.
    Since contents are not contained, please use freely.
  • Can you see Fujisan from the room?

    The hotel is divided into rooms with Fujisan view and lake view rooms.
    【Most popular among us】Fujisan Japan from the window of the room! PleContinue reading

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Please feel free to contact us if you have any questions.