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  2. Frequently Asked Questions

Frequently Asked Questions

  • Is there a charge for a parking lot? What?

    Parking lot is free.
    There are 13 parking spaces in front of the hotel.
    Even if it is full, there is a free parking lot for Lake KawaguchikoContinue reading
  • Can I walk in the yukata within the facility? What?

    Yukata robes and slippers are all right inside the facility.
    You can also wear a yukata robe and slippers at the time of meal.
    There are preContinue reading
  • Can you pick me up? What?

    Customers coming by train / bus will pick up from Kawaguchiko Station at this facility.

    The transfer time will be from 15:00 to 19:00.

    ※IContinue reading
  • Is there karaoke? What?

    I'm sorry.
    We do not have karaoke room.
    There is a karaoke box at a place about 5 minutes on foot from the hotel.
    Please use it there.
  • How far is it to Fuji-Q Highland? ?

    Fuji-Q Highland is a 10-minute drive from the hotel.
  • Is there a table tennis table? What?

    There are two table tennis tables.(Toll)
    The charge will be 500 yen per hour.
  • Is there a refrigerator in the room? What?

    There is a refrigerator.
    Since contents are not contained, please use freely.
  • What do I do when laying a futon? What?

    At our hotel, the futon bed becomes self-service
    We will lay it on customers.

    If you would like a futon bedding at our hotel, it is chargedContinue reading
  • What time does the public bath can be used? What?

    The hotel's public bathhouse is open from 15: 00 to 24:
    It will be from 5: 00 to 9: 30 the next morning.
    (There is no replacement of men andContinue reading
  • Can I attend meetings? What?

    Since there is a seminar hall on each floor,
    You can use.(There is a charge.)
    Advance reservation is required when you use.

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